Frequently Asked Questions

You can go to the rooftop Observation Deck from the 6th floor Terminal 1, and from the 5th Terminal 3. In addition, the operating hours of Observation Deck differ depending on the terminal.
Terminal 2 6:30-22:00
Terminal 3 24 hours
Please note that Observation Deck may be closed due to bad weather.
For details, please see "Observation Deck".
Observation Deck

In the domestic flight areas of Terminal 1 and Terminal 2, the opening hours are generally 5:00-24:00.
However, the departure lobby will close after the final flight has departed, and Arrival Lobby will close after the final flight has arrived.
The international area of Terminal 2 is open from 5:00 to 24:00.
Terminal 3 is open 24 hours a day.

*Opening hours may change depending on the situation.

Please see “Meeting Places” on this site.
Meeting Places

For tobacco use (including heated cigarettes and e-cigarettes, etc.), please use the smoking areas located within the terminal. For further details, see “Smoking Areas”.
Smoking Areas

Please contact Haneda Airport General Information (03-5757-8111) or ask directly at an information counter.

Airport management rules established by the Ministry of Land, Infrastructure, Transport and Tourism dictate that accompaniment by an animal is not possible in passenger terminals, except in the case of assistance dogs for persons with disabilities (seeing, hearing and service assistance dogs).
In the event you would like to check your pet as baggage with your airline, we ask that you keep them in a kennel/cage and check them in at the check-in counter.

There are no toilets specifically for pets (except for service dogs), but the service dog toilet located to the side of the P4 Parking on the first floor is also available for use by pets belonging to general customers.
The dog run is not open to the public, but is located within the "Pet Hotel" on the first floor of P4 Parking.
Please see below for details.
Haneda Airport Pet Hotel

Please see "Pet Care" below for more information.
Pet Care

Fan gatherings or greetings for celebrities and entertainers (e.g., send-offs) are not allowed at Haneda Airport.
Such events often lead to significant disruptions during the movement of sports and entertainment figures, resulting in numerous complaints from regular passengers and concerns from related parties about safety. We kindly ask for your understanding and cooperation.

For domestic areas in Terminal 1 and Terminal 2, they are closed at 12:00 AM (Departure lobby after the last departure, Arrival lobby after the last arrival), and after closing, it is generally not possible to stay in the lobby.
As for Terminal 3, it is open 24 hours, but according to the usage rules, only those who have used or are planning to use international flights can stay inside the terminal overnight.

Please see this PDF for details on the Passenger Service Facilities Charge.
Passenger Service Facilities Charge Terms & Conditions (Domestic Flights) (PDF: 160 KB)
Passenger Service Facilities Charge Terms & Conditions (International Flights) (PDF: 114 KB)

Please check the following.
About Passenger Service Facilities Charge (PSFC) Qualified Simplified Invoice (Simplified Invoice) (PDF: 276 KB)

You are free to visit the general areas within the terminal during opening hours (areas accessible to anyone). Please be considerate not to disturb other customers. However, tours inside the gate areas and guided explanations or assistance by staff are generally not provided.