April 16
"HANEDA Points"
Renewal

Points earned by shopping at airport stores can now be used directly, from 100 points = 100 yen, without the need to exchange them for coupons.
Take advantage of our new and advantageous "HANEDA Points".

100 points can be used as 100 yen

Use in increments of 100 points (100 yen) at participating stores in Haneda Airport.
* Use points as is - no coupons needed.

coming soon

Use points on the online shop as well.

1 point can be used as 1 yen on the EC site (HANEDA Shopping)

HANEDA Points

Save when shopping
at Haneda Airport

This point service lets you earn and redeem points at participating stores within Haneda Airport and on the HANEDA Shopping online store when you have the official Haneda Airport app (HANEDA Airport/HANEDA Navigator).

Earning and using points

Just show your app barcode
at participating stores

Simply shop on
the HANEDA Shopping online store

Earn 10 points for every 500 yen (excluding tax) spent on purchases of 500 yen or more.

Lots of participating stores

coming soon

Use points on the online shop as well.

Frequently Asked Questions about HANEDA Points

Frequently Asked Questions

QPlease tell me about HANEDA Points.

A

This is a points service that can be accumulated and used when shopping at designated stores within Haneda Airport for users Haneda Airport Official App (Haneda Navigator or Haneda Airport).
Participating stores are here


The accumulated points can be used at participating stores within Haneda Airport, and 100 points can be exchanged for 100 yen when shopping.

QWhat is the expiration date of HANEDA Points?

A

HANEDA Points have a validity period of 3 years and will expire at the end of the month 3 years (36 months) after the month of grant.
Points awarded within the same month will have the same expiration date.


You can check the expiration date (time of expiry) of HANEDA Points from your My Page in Haneda Airport Official App (Haneda Navigator or Haneda Airport).
You can earn points just by downloading Haneda Airport Official App (by presenting your membership card barcode at stores), but please note that in order to use your accumulated points, you will need to register as a HANEDA member (which you can do immediately within the app).

QWhat is HANEDA Points allocation rate (return rate)?

A

HANEDA Points are awarded at a rate of 2% of the purchase amount. For purchases of 500 yen or more (excluding tax), you will earn 10 points for every 500 yen (excluding tax), and you can use them in 100 yen increments, starting from 100 points.


Please note that HANEDA Points are not awarded for ice packs, shipping charges, paid shopping bags, cigarettes, or gift certificates.

QWhen will HANEDA Points be awarded?

A

As a general rule, HANEDA Points earned when shopping at participating stores will be reflected within the next day after payment.
If you use the retroactive application feature for HANEDA Points within the app, points will be awarded within seven days (excluding Sundays and holidays.


*For retroactive applications, the timing of grants will be irregular during long holidays such as Golden Week and the New Year holidays.

Q:How many HANEDA Points can I use?

A

At shops inside Haneda Airport, points can be used starting from 100P, with 100P = 100 yen.

We accept email inquiries and comments about the Haneda Points program via the inquiry form linked below.

Please read the notes below before sending your message.

Before Sending Questions & Comments

Regarding questions that we cannot answer

Note that we only respond to inquiries regarding HANEDA Points for HANEDA Navigator/HANEDA Airport.

Handling of personal information

Regarding the handling of personal information provided by customers, we will properly manage it based on Privacy Policy of this site and will not use it for any purpose other than the original purpose.

Please note that it may take some time for us to respond to inquiries submitted on weekends, public holidays and during New Year’s holidays and other long holidays.
In some cases, we may also be unable to reply depending on the content of your inquiry.