HANEDA Points

Save when shopping
at Haneda Airport

This is a members-only rewards program available to users of the Haneda Airport app (HANEDA Navigator/HANEDA AIRPORT) and the official Haneda Airport online store, HANEDA Shopping.

Earning and Using Points

Participating Stores within Haneda Airport
Present your temporary membership card or membership card to earn 10 points for every 500 yen (excluding tax) spent.
Once your balance reaches 100 points, you can use them at a rate of 100 points = 100 yen.

Haneda Airport Official Online Shop, "HANEDA Shopping"
Simply register as a member and earn 1 point for every 100 yen (excluding tax)
spent on purchases.
You can use it from 1 point, with 1 point = 1 yen.

Lots of Participating Stores

Use points on the online shop as well.

HANEDA Points FAQ

Frequently Asked Questions

QWhat is the HANEDA Points service?

A

This is a members-only rewards program available to users of the Haneda Airport app (HANEDA Navigator/HANEDA AIRPORT) and the official Haneda Airport online store, HANEDA Shopping.


[For stores inside Haneda Airport]
See participating stores at Haneda Airport
Points earned can be used for purchases at participating stores inside Haneda Airport in increments of 100 points, equivalent to 100 yen.
*Please note that purchases made at the in-store dining areas (ticket vending machines) within "Haneda Sanchoku-kan" and "Hokkaido Dosanko Plaza," and at the KoKuMiN Haneda Airport Terminal 1 Gate Store inside "HANEDA-YA Gate 7" are not eligible for point accrual.


[For HANEDA Shopping]
Points earned can be used starting from 1 point, with each point worth 1 yen.

QWhen do HANEDA Points expire?

A

HANEDA Points have a validity period of 3 years. They will expire at the end of the month 3 years (36 months) after the month of award. Points awarded within the same month will have the same validity period.


You can check the expiration date (expiry time) of HANEDA Points from My Page in Haneda Airport Official App (HANEDA Navigator or HANEDA AIRPORT) or My Page in HANEDA Shopping.

QWhat is HANEDA Points allocation rate (return rate)?

A

[For HANEDA Shopping]
HANEDA Points are earned at a rate of 2% of the purchase amount. Earn 10 points for every 500 yen (excluding tax) on purchases of 500 yen (excluding tax) or more.


You cannot earn HANEDA Points for ice packs, shipping fees, paid shopping bags, tobacco products, or gift certificates.


[For HANEDA Shopping]
HANEDA Points are earned at a rate of 1% of the purchase amount (excluding tax and shipping), with any fractions rounded down. For example, if you make a purchase of 1,500 yen, you will earn 15 points.

QWhen are HANEDA Points awarded?

A

[For stores inside Haneda Airport]
HANEDA Points earned from purchases at participating stores are generally awarded the day after the payment. If you submit a post-purchase point request via the app, they will be awarded within seven days (excluding weekends and holidays).


[For HANEDA Shopping]
Points are awarded roughly two weeks after an order has been shipped.

Q:How many HANEDA Points do I need to earn before I can use them?

A

[For stores inside Haneda Airport]
Once your balance reaches 100 points, you can use them at a rate of 100 points = 100 yen.


[For HANEDA Shopping]
You can use it from 1 point, with 1 point = 1 yen.

Please note that it may take some time for us to respond to inquiries submitted on weekends, public holidays and during New Year’s holidays and other long holidays.
In some cases, we may also be unable to reply depending on the content of your inquiry.