Telecommunications relay service | List of Services | Service Guide

The “Telecommunications Relay Service” is universally provided by The Nippon Foundation’s Telecommunications Relay Service, which allows people with hearing or speech difficulties and those who have no hearing difficulties to be instantly connected both ways via telephone 24 hours a day, 365 days a year by interpreting “sign language” or “text” and “voice” through the interpreter operator (a dedicated number is required to use this service).
* This service is available only in Japanese.

Links

The Nippon Foundation Telecommunications Relay Service

List of Places

Telecommunications Relay ServiceT1 (Terminal 1)
Telecommunications Relay Service Dedicated Booth	We use Telecommunications relay service dedicated number owned by individuals and provide it as a booth when using the service. *Please refrain from using the booth unless you have a dedicated number for the service. 2F Departure Lobby South
Telecommunications Relay Service	Even if you do not have a dedicated number, you can use the airport's telecommunications relay service on the tablet terminals available at the information counter. * Customers other than those with hearing disabilities cannot use this service. Opening Hours6:00-20:00 B1F Marketplace Press release (PDF / 362KB)

Telecommunications Relay ServiceT2 (Terminal 2)
Telecommunications Relay Service Dedicated Booth	We use Telecommunications relay service dedicated number owned by individuals and provide it as a booth when using the service. *Please refrain from using the booth unless you have a dedicated number for the service. 2F Terminal Lobby (North)
Telecommunications Relay Service	Even if you do not have a dedicated number, you can use the airport's telecommunications relay service on the tablet terminals available at the information counter. * Customers other than those with hearing disabilities cannot use this service. Opening Hours6:00-20:00 B1F Terminal Lobby (Center) Press release (PDF / 362KB)

The Telecommunications Relay Service is currently unavailable at Terminal 3.
Please contact Haneda Airport Terminal Information if you require special assistance.