Hidden Disabilities Sunflower | List of Services of Services| Service Guide

As part of our initiative to better accommodate guests with intellectual / mental impairments or other invisible illnesses such as diabetes and dementia when they visit Haneda Airport’s Terminals 1, 2, and 3, we have started issuing Hidden Disabilities Sunflower Straps at the information desks of each terminal. The straps make it easier for airport visitors to use support and guidance services.

The straps are issued free of charge.

List of Places

Distribution PointT1 (Terminal 1)
Information Counter (B1F Central)	Operating Hours6:00-20:00 * Please use the phone found at the information counters if a staff member is not present. B1F Marketplace (center)
Airport Service Center	Opening Hours6:00-22:00 1F Market Place
Information Counter (2F Departure Lobby)	Opening Hours6:00-18:00 * Please use the phone found at the information counters if a staff member is not present. 2F Departure Lobby (South)

Distribution PointT2 (Terminal 2)
Information Counter (B1F Central)	Operating Hours6:00-20:00 * Please use the phone found at the information counters if a staff member is not present. B1F Terminal Lobby (center)
Information Counter (2F Departure Lobby North)	Opening Hours6:00-18:00 * Please use the phone found at the information counters if a staff member is not present. 2F Terminal Lobby (North)

Distribution PointT3 (Terminal 3)
Information Counter in the Entrance Plaza	Opening Hours5:00-23:00 1F Entrance Plaza
Information Counter in the Departure Lobby	Opening Hours5:00-23:00 * Please use the phone found at the information counters if a staff member is not present. 3F Departure Lobby