About East Asia Airport Alliance (EAAA)
1. About EAAA (East Asia Airports Alliance)
In response to the rapidly changing aviation market and growing demand in the East Asian region, in December 2001 the East Asia Airports Alliance (EAAA), consisting of major airport companies in Japan, China and Korea, It was organized in Jeju Island, Korea.
Since its inception, the EAAA has been devoted to discussing common issues related to airport operations and management and has been working to improve air and passenger services in the East Asia region.
2. EAAA activities
EAAA members will hold regular meetings at least once a year and additional meetings as needed. We have been presenting and exchanging opinions on various topics.
- Building a joint Website
-
In order for customers traveling within East Asia to easily obtain the necessary information, we have provided mutual links from this introduction page to the Website of each airport.
- Discussion on standardization of airport information display
-
Based on the "EAAA Recommended Glossary and Pictogram Examples" edited jointly by member airports, we discussed the standardization of guidance signs for future terminal renovations.
- Joint CS (Customer Satisfaction) Campaign
-
In order for customers traveling within East Asia to easily obtain the necessary information, we have provided mutual links from this introduction page to the Website of each airport.
- Cost efficiency initiatives
-
We brought in and shared various ideas to improve cost efficiency.
- Simplified passenger flow
-
We verified the transit passenger flow at each member airport and exchanged opinions. In addition, discussions were held on a joint project on simplifying the flow of passengers between member airports, a future initiative.
- Airport Marketing Promotion
-
In order to meet the expectations of passengers and strengthen the comprehensive use of airports for sustainable development, we shared and shared various successful cases of service promotion at each airport.
- Security
-
Airport representatives made presentations and exchanged views on "Airport Safety and Security."
- Universal design
-
We exchanged information on universal design for both facilities and services at the airport.
- About the environment
-
Representatives from each airport announced and exchanged views on "Strategy for becoming a sustainable environmental airport."
- About intermodal transportation
-
Airport representatives exchanged opinions on combined integrated transport that transports customers and cargo by combining transportation means such as aircraft, railroads, rolling stock, and ships.
- Initiatives in the commercial field
-
Airport representatives made presentations and exchanged views on the commercial field of the airport.
3. Member airport
(1) Japan
(2) China