Tax Refund | List of Services | Service Guide | Haneda Airport Passenger Terminal

The consumption tax exemption system will be changed to a "refund system" from November 1, 2026.

The refund system is a mechanism in which duty-free shops sell goods at the tax-inclusive price, and after the tax-free purchaser confirms that they are taking the goods out of the country at customs upon departure, the amount equivalent to the consumption tax is refunded.

To qualify for tax exemption, you must present your passport to a tax exemption terminal (kiosk or electronic terminal) located at the airport or port upon departure within 90 days of purchasing the tax-exempt items, and undergo customs verification.

When undergoing customs inspection, you must have all the duty-free items you purchased in your possession. Therefore, you cannot complete the duty-free procedure at a terminal or similar facility after checking your baggage at the airport.

Please be sure to complete the duty-free procedure at a designated terminal before boarding.
Refunds are possible after the tax exemption process is completed.

Tax refund terminals are located in the general area (before departure), while refunds (cash) after customs confirmation are collected in the area after departure.

Links

List of Places

There is no Tax refunds service in Terminal 1.
Please check another terminal.

Tax RefundT2 (Terminal 2)
Tax-free Procedure Terminal *Operation will begin on November 1st.	Opening Hours6:00 AM - 2:00 AM Number of Units Installed 8 [Regarding customs inspection of items taken out of the country upon departure] To qualify for tax exemption, you must present your passport to a tax exemption terminal (kiosk or electronic terminal) located at the airport or port upon departure within 90 days of purchasing the tax-exempt items, and undergo customs verification. After presenting your passport, the screen of the tax-free procedure terminal will display whether or not a customs inspection is required. If it is determined that no inspection is required (green status), the customs verification process will be completed. If it is determined that an inspection is necessary (red status), you will be required to have your duty-free items checked at the customs inspection area. In addition to the tax-free procedure terminals installed at the airport, you can also use Visit Japan Web to complete the procedure online in areas where you can connect to the dedicated Wireless LAN in International Departure lobby (up to Security Screening) instead of using the tax-free procedure terminals. *For information about the Tax Exemption (Refund) Program for Foreign Visitors, please here. Before the 3rd floor security check Tax Exemption (Refund) Program for Foreign Visitors
Consumption tax self-service refund terminal "Self Tax Refund Haneda Airport Terminal 2" *Operation will begin on November 1st.	Opening Hours6:45 AM - 1:30 AM Number of Units Installed 5 To receive a refund, you must complete the necessary procedures in advance using a tax-free processing terminal or similar device. Please note that some duty-free shops are not eligible for refunds under this service; please check with the store where you made your purchase beforehand. The refund process is a simple self-service operation; you just need to scan your passport, and you can receive your sales tax refund in about one minute. The sales tax refund will be given to you in cash (Japanese yen) on the spot. Some duty-free shops are not eligible for refunds under this service. After the 3rd floor security check Self Tax Refund Service

Tax RefundT3 (Terminal 3)
Tax-free Procedure Terminal *Operation will begin on November 1st.	Opening Hours24 hours Number of Units Installed 13 [Regarding customs inspection of items taken out of the country upon departure] To qualify for tax exemption, you must present your passport to a tax exemption terminal (kiosk or electronic terminal) located at the airport or port upon departure within 90 days of purchasing the tax-exempt items, and undergo customs verification. After presenting your passport, the screen of the tax-free procedure terminal will display whether or not a customs inspection is required. If it is determined that no inspection is required (green status), the customs verification process will be completed. If it is determined that an inspection is necessary (red status), you will be required to have your duty-free items checked at the customs inspection area. In addition to the tax-free procedure terminals installed at the airport, you can also use Visit Japan Web to complete the procedure online in areas where you can connect to the dedicated Wireless LAN in International Departure lobby (up to Security Screening) instead of using the tax-free procedure terminals. *For information about the Tax Exemption (Refund) Program for Foreign Visitors, please here. Before the 3rd floor security check Tax Exemption (Refund) Program for Foreign Visitors
Consumption tax self-service refund terminal "Self Tax Refund Haneda Airport Terminal 3 CENTRAL" *Operation will begin on November 1st.	Opening Hours24 hours Number of Units Installed 5 To receive a refund, you must complete the necessary procedures in advance using a tax-free processing terminal or similar device. Please note that some duty-free shops are not eligible for refunds under this service; please check with the store where you made your purchase beforehand. The refund process is a simple self-service operation; you just need to scan your passport, and you can receive your sales tax refund in about one minute. The sales tax refund will be given to you in cash (Japanese yen) on the spot. Some duty-free shops are not eligible for refunds under this service. After the 3rd floor security check Self Tax Refund Service