We are currently unable to accept inquiries or accept emails.

Currently, due to a large-scale outage affecting Microsoft 365, we are unable to respond to some inquiries at Haneda Airport via email.
We will respond to your inquiries in order as soon as the system is restored, but please note that it may take longer than usual.

We sincerely apologize for the great inconvenience and trouble this has caused our customers.
We kindly ask for your understanding.