(Caution) Please be aware of "spoofed telephones" pretending to be Haneda Airport staff.

Thank you very much for your patronage of Haneda Airport.

The incident that randomly chosen customers get call as charging money and goods in Chinese under the guise of an employee from the Haneda Airport Terminal Information Phone Number (03-5757-8111) has occurred since October 29th.

Our employees will never charge you for money or goods by phone. Even if you get such a call, please do not follow whatever the caller says.

Currently, we call customers by phone using numbers other than those listed above.
Please be careful about incoming calls from the above numbers.