Flights & Procedures

About Flights

Q01Where can I check Flights times?

A01

For Flights times, please see "Domestic Flights" and "International Flights."

Domestic Flights
International Flights

Q02How can I check Flights availability and fares?

A02

Please check Flights availability and fares with the airline you wish to use.

List of Airlines

Q03Can I change or confirm my flight reservation by calling the airport's general information?

A03

For flight reservation changes or confirmations, please contact your intended airline directly (they cannot be confirmed through general information services).

About the terminal

Q04Which terminal should I go to for my Flights?

A04

Generally, the airlines operating at each terminal are as follows:

  • Terminal 1 (domestic flights only): 
    Japan Airlines, Skymark Airlines, StarFlyer, Japan Transocean Air
  • Terminal 2
    • Domestic flights: ANA, AIRDO, Solaseed Air
    • International flights: ANA
  • Terminal 3 (international flights only): 
    There are many airlines, so please check the list of international airlines for details.
    List of Airlines

*In the case of Code sharing, other rules may apply. For more information, please check Flights information, the airline's Website, or your reservation information.
Domestic Flights
International Flights

Baggage and security check

Q05Where can I find out the Check-in luggage rules?

A05

Check-in luggage rules vary by airline, so please check with your airline.
List of Airlines

Q06Do I need to collect my checked baggage when I transfer?

A06

The procedures for handling checked baggage during layover vary depending on the airline, regardless of whether it is a domestic or international flight. Please inquire with your intended airline for specific information.

Q07Where can I find out about the handling of items that cannot be checked in or carried on board?

A07

Each airline carries out Security Screening in accordance with the standards of the Ministry of Land, Infrastructure, Transport and Tourism.
Handling of Check-in luggage and carry-on baggage will vary depending on the item and quantity.
Please contact your airline for more details.
List of Airlines

Q08Can I bring liquids on board?

A08

Restrictions on liquids that can be brought into the aircraft are different on domestic and international flights.

  • When bringing liquids into the aircraft on domestic flights
    Liquid drinks can be brought on-board. Lotions and cosmetic liquids can also be brought on-board, but the capacity per container must not exceed 500ml or 0.5kg, and the total carry-on amount per person is limited to 2 liters or 2kg.
  • When bringing liquids into the aircraft on international flights
    Any liquids in containers larger than 100ml or 100g are prohibited from being carried on-board. Liquids in containers of up to 100ml or 100g can be brought on-board in a transparent, resealable plastic bag not exceeding a capacity of 1 liter. There is a limit of 1 plastic bag per person, and items must fit in the bag completely. There are some exceptions such as dangerous goods, so please ask your airline for details.
  • When there is a connecting flight
    Please note that the rules of the connecting country apply to the handling of liquids including duty-free items. Please ask your airline for details regarding which country's rules apply, etc.

About bringing liquids
List of Airlines

Q09How is security check conducted?

A09

Thank you for your cooperation with security check.
Please place your jacket, mobile phone, computer, jewelry, bag, etc. on a tray and pass it through the X-ray machine, then go through the metal detector gate yourself. Please note that if there is a reaction, your bag etc. may be opened and inspected, and a body check may be conducted.

The flow differs between domestic and international flights, so please check here for details.
Use Domestic
Use International

Route and noise information

Q10Who should I contact regarding aircraft flight routes and noise?

A10

Aircraft flight routes and noise control measures are managed by the relevant authorities. Please see here for contact information.
The future of Haneda Airport - Ministry of Land, Infrastructure, Transport and Tourism

Immigration and Customs

Q11Where should I contact for inquiries regarding immigration, duty-free allowances, and visas?

A11

Please contact the appropriate office below depending on the nature of your inquiry.

  • 出入国について
    東京出入国在留管理局羽田支局
    電話番号:03-5708-3202
    平日 9:00~17:45
    航空会社一覧
  • 免税範囲について
    東京税関 羽田空港税関支署
    電話番号:03-3529-0700
    平日 9:00~17:00
  • Visas
    Please contact the embassy of the relevant country.
  • Temporary entry conditions for transit passengers
    Varies depending on nationality and itinerary.
    Please contact the Tokyo Immigration Bureau's Haneda Branch and each airline.
    List of Airlines

Q12Where can I find out about export and import items?

A12
  • Exported goods
    Requirements vary depending on the destination. For details, please contact the relevant customs house or embassy, etc. of the relevant country/region.
  • Imported goods
    Contact details for inquiries regarding goods imported to Japan vary depending on the item. Please contact the relevant organization listed below.

    ※動物検疫について
    農林水産省 動物検疫所 羽田空港支所 03-5757-9752(24時間)
    肉製品などのおみやげについて

    *Regarding plant quarantine
    Ministry of Agriculture, Forestry and Fisheries, Plant Quarantine Station, Haneda Airport Branch, Passenger Contact: 03-5757-9790 (8:30 AM - 5:00 PM)
    Plant Quarantine Station: Travelers (Baggage)

    ※税法上のお問い合わせ
    東京税関
    03-3529-0700(平日 9:00~17:00)
    tyo-gyomu-sodankan@customs.go.jp