Lost and found contact

Lost and found contact
Use Domestic
Use International
・Before departure procedure (General area)
・After passport control Terminal 2
(After Security Screening to boarding gate)

If you have lost something, please contact us via find chat.

find chat


Use International
・After departure procedures Terminal 3
(After Security Screening to boarding gate)
・Before departure procedure
(Disembarkation ~ Customs area)
  • Tokyo Customs, Haneda Branch Customs, Supervision Managing Department
  • Phone Number
    050-5533-6931
  • The following areas are outside of the lost item registration. "International Flights Security Check to Boarding Gates" and "International Flights Disembarking to Customs Area". Please contact the Tokyo Customs for inquiries.

Questions regarding related facilities and equipment

Questions regarding related facilities and equipment
Aboard the plane
  • Airlines

List of Airlines

On station premises / On the Train
  • Railway Companies

Keikyu Line

Tokyo Monorail

Inside the bus
(Local buses and express buses)
  • Bus Companies

Route Bus & Express Bus

Inside the bus
(Free Shuttle Bus between terminals)
  • Keihin Express Bus Co., Ltd. Haneda Office
  • Phone Number
    03-3743-9018