These Terms of Use for HANEDA Point Service (“Terms of Use”) define conditions regarding the provision of a HANEDA point service (“Service”) by Japan Airport Terminal Co., Ltd. (“JAT”).

Individuals to whom this Service is made available shall be living individuals who meet either of the requirements below (“Service User”).

1. An individual who becomes a member of the HANEDA Membership Services (this term refers to the services provided by JAT pursuant to the HANEDA Membership Terms of Use; the same applies hereinafter) by completing the specified registration procedure from Haneda Airport official applications “Haneda Airport” and “HANEDA Navigator” (collectively “Official Applications”) or from JAT-designated websites (this term refers to online shopping and duty-free goods reservation sites operated by JAT; the same applies hereinafter)
2. An individual who downloads and uses the Official Applications without signing up for the HANEDA Membership Services, and consents to these Terms of Use

1. JAT will award Service Users HANEDA points (“Points”) for the services used in JAT-managed facilities, at JAT-designated websites, or within the Official Applications within two to three days from the date of use, in principle, in accordance with the conditions established separately by JAT. For the websites, the timing of awarding the Points depends on the payment method used. For the details, please visit the websites used.
2. The services for which Points are awarded, the number of Points awarded, the timing of awarding the Points, and other conditions for the awarding of Points will be determined separately by JAT and published within the Official Applications or at the websites. The conditions for awarding Points may be revised.

1. Service Users who are members of the HANEDA Membership Services (“HANEDA Member”) may use their earned Points to pay all or part of their bills (this term includes commodity prices, shipping charges, handling fees, or consumption tax; the same applies hereinafter) at the amount equivalent to the value converted to yen specified by JAT (“Converted Yen Amount”) when they log in to the Official Applications or JAT-designated websites (“Point User”). In this case, if the Converted Yen Amount of the Points used for payment is less than the total billed amount, the Service Users shall pay the shortage in cash or by any other method that does not involve the use of Points. Point Users may also use their awarded Points for bonus redemption specified by JAT.
2. JAT will specify the details and methods of bonus redemption and other conditions regarding the use of Points, and announce them within the Official Applications and at its websites. Bonus redemption and other conditions regarding the use of Points may be revised.

Points shall be valid until the end of the month that includes the third anniversary of the day when the Points are earned. However, if a Service User ceases to be a HANEDA Member, their use of the HANEDA Membership Services is suspended or discontinued on the grounds specified in Article 4 of the HANEDA Membership Terms of Use, or the provision of all or part of the Service to them is suspended under Article 9 of these Terms of Use, all of their Points shall disappear as of the time of occurrence of the grounds, regardless of the expiration dates of the Points. If a Service User uninstalls the Official Applications without signing up for the HANEDA Membership Services, all of their Points shall also disappear as of the time of uninstallation, regardless of the expiration dates of the Points.

Service Users can check information on their Points, including the balance, on their profile pages within the Official Applications.

In the case where the HANEDA Membership Services ID and password are used by a third party and the Points are used, the Points will be deemed to have been used by the HANEDA Member associated with the ID if the ID and password used are confirmed to be the same as the registered ones, and JAT will not return the Points used unless such use is attributable to JAT’s fault.

Service Users may not permit their Points to be used by third parties, assign their Points or entitlement to third parties, or share their Points with other Service Users. Points may not be inherited either.

If a Service User falls under any of the items below, JAT may suspend the provision of all or part of the Service and make all or part of their Points disappear. If JAT cannot determine at its own discretion that the Service is used by an individual, JAT may suspend Service provision, regardless of the registered use type.

1. The Service User is in breach of these Terms of Use or the HANEDA Membership Terms of Use.
2. The Service User commits any misconduct or JAT determines that he or she is not suited to be a Service User.
3. JAT otherwise determines that it should suspend Service provision.

1. Awarded Points will be canceled if
   1. goods or service purchases in JAT-managed facilities, at JAT-designated websites, or within the Official Applications are canceled; or
   2. excess Points are awarded due to unintended operations or communications equipment glitches, etc.
2. If any of the items below applies, all of the Points balance at the time of the event’s occurrence will become invalid and no longer available for use. Even after Points are used, if it becomes clear that any of the items below applies, the Points may be canceled retroactively. In this case, JAT may require the Service User to return the bonuses, etc., previously earned by using the Points or to pay the amounts equal to those previously paid with the Points.
   1. The Service User is in breach of these Terms of Use or the HANEDA Membership Terms of Use.
   2. The Service User commits any misconduct in connection with the Service, such as earning Points by inappropriate means.
   3. The Service ends under Article 12 of these Terms of Use.
   4. The Service User dies.
   5. The Service ends.
   6. JAT otherwise determines that it is appropriate to invalidate the Points.
3. If JAT determines that there is a special circumstance that necessitates the correction of the number of a Service User’s Points, JAT may correct the number. If such correction results in a decrease of the number of the Service User’s Points, the reduced Points will no longer be available for use.

If any damage is incurred by a Service User due to any of the matters set forth in the items below, JAT will not be liable to the Service User unless the damage is attributable to JAT’s fault. Furthermore, even if JAT is liable, the amount of JAT’s compensation shall be limited to the damage directly and actually incurred by the user (excluding lost profits), unless there is an intentional act or gross negligence on the part of JAT.

• Damage or disbenefit arising from the user’s use of or inability to use the Service
• Damage or disbenefit arising from Service discontinuation, delay, interruption, or data loss due to a natural disaster, or communication line, computer system, or other glitch; or unauthorized access to data, etc.
• Damage or disbenefit arising from use by a third party

JAT may revise these Terms of Use in any of the following cases. In this case, JAT will communicate the revision of these Terms of Use, the details of the revised version, and the effective date to Service Users by displaying them within the Official Applications or at JAT’s websites or by giving notice to Service Users by the method specified by JAT. In the case of item ② below, JAT shall communicate the revision reasonably in advance of the effective date. The revised version of these Terms of Use shall come into effect on the effective date.

1. The revision of these Terms of Use conforms to the interests of Service Users in general.
2. The revision of these Terms of Use does not contradict the purpose of any agreement, and is rational in light of the necessity of such revision, the appropriateness of the details of the revised version, and other circumstances concerning the revision.

If JAT terminates or suspends the Service, it will display a notice within the Official Applications or at its websites in advance.

If a Service User is found to correspond to an anti-social force (this term refers to an organized crime group, company involved in an organized crime group, “sokaiya” racketeer, group engaging in criminal activities under the pretext of conducting social campaigns or political activities, and crime group specialized in intellectual crimes ; the same applies hereinafter), or the circumstances described in any one of the following items apply to the Service User , JAT shall immediately revoke his or her eligibility for the Service without notice of any kind. In this case, JAT is under no obligation to make any explanations or disclosures of the details and grounds of reasonable doubt, and JAT is not liable for any damage incurred in connection with the suspension of Service provision under this paragraph.

• The Service User is found to be affiliated with, or involved with an organization managed or controlled by an anti-social force.
• The Service User is found to have wrongfully utilized anti-social forces for the purpose of bringing unjust gain to themselves or a third party, or inflicting damage on a third party.
• The Service User is found to be involved with anti-social forces by providing them with funding or offering them other forms of convenience.
• The Service User found to have, either themselves or through a third party, made violent demands, made wrongful demands that exceed the scope of legal responsibility, engaged in threatening behaviors, or engaged in violent acts.
• Other situations equivalent to the preceding items are deemed to apply to the Service User.

• If any part of the provisions of these Terms of Use is held invalid under laws or regulations, the remainder of the provisions shall remain valid.
• If all or part of the provisions of these Terms of Use is held invalid or revoked in relation to a certain Service User, these Terms of Use shall remain valid in relation to other Service Users.

Any Service-related matters not specifically addressed in these Terms of Use shall be governed by the HANEDA Membership Terms of Use, the Terms of Use for Official Applications of Haneda Airport, JAT-designated websites, and JAT’s privacy policy.

These Terms of Use shall be governed by and interpreted in accordance with the laws of Japan. If any doubt or dispute arises between a user and JAT with regard to the interpretation of these Terms of Use or the Service, they shall consult each other in good faith; however, if it is not resolved by mutual consultation, the Tokyo District Court shall be the agreed court of exclusive jurisdiction in the first instance.

<Contact for these Terms of Use (inquiry form)>
https://tokyo-haneda.com/other/pointprogram.html