Operation changes at some facilities and stores at Haneda Airport

Due to the impact of the spread of the new coronavirus infection, at Haneda Airport, from the viewpoint of ensuring the health and safety of customers and employees and preventing the spread of the new coronavirus infection, some stores and facilities will be temporarily closed or the business hours will be changed. We are here. We apologize for the inconvenience and thank you for your understanding.
"At Haneda Airport, we are making every effort to prevent the spread of the new coronavirus. We ask for your cooperation in taking measures to prevent the spread of infection when you visit us."

1. International boarding terminal
From Flights after 0:00 on Saturday April 11 2020, boarding of international flights will be consolidated in Terminal 3, and the use of international facilities in Terminal 2 will be temporarily suspended.

2. Terminal 2
Some facilities on the south side of Terminal 2 will be temporarily suspended for the time being.

3. Store
Some stores and facilities are temporarily closed or the business hours are changed.
Please check the current situation from the following.
 Notice of change in business hours of some domestic stores
 Notice of change in business hours of some international stores

4. Other facilities and services
[Facilities that are closed]
・ Transit ramp bus (Please use the Free Shuttle Bus.)
・ Kid’s Space in Terminal 3
* Terminal 1 Terminal 2 Kid’s Space will be reopened April 22 2022.
・ International lounges (SKY LOUNGE SOUTH and POWER LOUNGE PREMIUM)
* TIAT LOUNGE is operated by the contracted airline.
Detail is" Notice of change in business hours of some international stores "Please confirm.
 
[Facility whose operation is changing]
・ Terminal 3 Observation Deck
Normal: 24 hours
Present: 7: 00-20: 00

・ Free Shuttle Bus
The schedule for the Free Shuttle Bus has changed from May 9 2022 (Monday).
Please see below for details.
  May 9 2022 (Mon)-for the time being

・ Information Counter
It is partially closed. Please check the following for the operational status of each terminal.
Terminal 2
2nd floor terminal lobby (south) * A direct telephone connection to the operator is available.
  Operational status of Terminal 3
1st floor Entrance Plaza 6: 00-23: 00 (* 1)
2nd floor Arrival Lobby closed (* 2)
Departure Lobby on the 3rd floor 8: 00-16: 00 (* 2)
3rd floor Central area closed after departure (* 2)
3rd floor After leaving Japan, the area north is closed (* 2)
(* 1) When the staff is absent, the sensor installed at the counter detects the visit of the customer and responds face-to-face.
(* 2) We have a direct telephone line to the operator when the staff is absent.
(* 3) Customers using the Special assistance should make a reservation in advance for smooth operation. Detail is Here Please confirm.
 
・ Domestic transfer check-in counter (Arrival Lobby floor on the 2nd floor Terminal 3)
Open time
ANA 7: 00-11: 00
JAL 14: 00-19: 00

If you are transferring International to Domestic, please use the Free Shuttle Bus ("0" bus stop on the 1st floor), Keikyu Line, or monorail.
In addition, a free "transfer boarding ticket" for Keikyu and monorail is distributed at the Information Counter on the 1st floor.
If you wish, please show your passport and connecting flight ticket.
  Operational status of Terminal 3

(The ramp bus that moves within the transit Security Screening / restricted area is suspended.)

・ Security Screening
It is partially closed. If you are departing, please proceed to the Security Screening, which is open with plenty of time.
Terminal 1 can be used except at the E inspection site
Terminal 2 can be used except for D inspection area
  Operational status of Terminal 3

・ Lounge (Fees Apply)
Some stores are temporarily closed or the business hours are changed.
Detail is Here please confirm.

·Bathroom
It is partially closed. Please check the following for the operational status of each terminal.
All Terminal 1 is available
All domestic flights in Terminal 2 are available, international flights are closed
  Operational status of Terminal 3
 
・ Baby Nurseries
It is partially closed. Please check the following for the operational status of each terminal.
All Terminal 1 is available
All domestic flights in Terminal 2 are available, international flights are closed
  Operational status of Terminal 3

·Smoking area
It is partially closed. Please check the following for the operational status of each terminal.
All Terminal 1 is available
All domestic flights in Terminal 2 are available, international flights are closed
  Operational status of Terminal 3
 
・ Passenger Carts
Passenger Carts operating in Terminal 3 are currently suspended on the arrivals floor.
On the departure floor, one car is in operation according to the opening time of the Security Screening checkpoint.

5. Public transportation status
Please see each company's WEB page.
·Airlines https://tokyo-haneda.com/flight/company_list.html
・ Train & Monorail https://tokyo-haneda.com/access/train/index.html
·bus https://tokyo-haneda.com/access/bus/index.html
 

Please note that the content of the response will change due to changes in the situation.
 
As of July 1 2022