preventive measures for COVID 19 in HANEDA AIRPORT
preventive measures for COVID 19 in HANEDA AIRPORT

Measures against COVID-19

At Haneda Airport, we are working together with the Ministry of Justice, the Ministry of Health, Labour and Welfare, the Ministry of Land, Infrastructure, Transport and Tourism, and other relevant agencies and airport operators to take measures against COVID-19.

We are making use of our website, social media, posters, digital signages, etc., to promote awareness among passengers. We have installed hand sanitizing stations inside the terminals, and have in-terminal announcements and posters that encourage preventive measures from infections, such as handwashing, wearing masks, and proper cough etiquette.

In addition, we routinely inform passengers that individuals with symptoms such as fever will not be allowed to board an aircraft and request all passengers wear a mask via terminal announcements.

How to use airport facilities safely

In the interests of health and safety, we ask all passengers to cooperate with the items below.

1.Before leaving for the airport, please measure your temperature, make sure you are not coughing, and confirm you are in good shape. 2. Please wear a mask inside the airport facilities. 3. Please stay a safe distance away from other passengers on escalators. 4. Please stay a safe distance away from other passengers on elevators. 5. Please leave space between yourself and other passengers when using benches or chairs. 6. Please frequently use hand sanitizers.
7. Please leave space between yourself and other passengers when using sinks in the restroom. 8. Please use options such as the self-check in machines to avoid contact as much as possible.
1.Before leaving for the airport, please measure your temperature, make sure you are not coughing, and confirm you are in good shape. 2. Please wear a mask inside the airport facilities. 3. Please stay a safe distance away from other passengers on escalators. 4. Please stay a safe distance away from other passengers on elevators. 5. Please leave space between yourself and other passengers when using benches or chairs. 6. Please frequently use hand sanitizers.
7. Please leave space between yourself and other passengers when using sinks in the restroom. 8. Please use options such as the self-check in machines to avoid contact as much as possible.

HANEDA's preventive measures

HANEDA AIRPORT will exhaust all measures to provide a safe environment for all passengers.

All airport staff will be wearing masks

To prevent the spread of COVID-19 at all stages, all airport staff will be wearing masks without exception. In some cases, staff will also wear face shields.

All airport staff will frequently and thoroughly wash their hands

All airport staff are currently washing their hands thoroughly before starting work, during their break, and when they finish. Staff are also frequently using hand sanitizer.

Installation of hand sanitizing stations

We have installed hand sanitizing stations for passenger use at various locations, such as terminal entrances/exits, counters, and security checkpoints.

Thorough cleaning of airport facilities

We are conducting thorough cleaning and disinfecting of surfaces frequently touched by passengers: doorknobs, handrails, luggage carts, wheelchairs, baby strollers, straps and handrails on free terminal shuttle buses.


HANEDA's measures against the 3 C's

To safely use the airport facilities, we recommend all passengers avoid the 3 C's: Closed spaces, Crowded places, Close-contact settings.
We ask for passengers' help to prevent any further spread of COVID-19.

Raising awareness of social distancing

Through the use of posters, we ask passengers to refrain from having conversations in locations where people are in close proximity.

We are encouraging passengers to stay a safe distance from each other by suggesting a standard distance and changing the way we use and place tables and chairs.

Avoiding close contact with employees

We are limiting contact between passengers and employees by installing plastic sheeting at check-in counters and help desks.

Thorough ventilation of closed spaces

We are conducting thorough ventilation of locations such as security checkpoints, terminal buildings, customs, arrival floors, restaurants, and shops as much as possible.

Airside transfer and shuttle buses will also be ventilated frequently and disinfected according to passenger volume.

Introduction of contactless systems

We are introducing contactless systems to allow passengers to check-in and check their luggage without meeting an employee.

We are taking various other preventative measures according to our guidelines.

Managing employee health

Disinfecting surfaces frequently touched by people

Setting up posters near entrances

Installing stations with thermometers (domestic lines)

Installing plastic screens between seats

Robots periodically disinfect the facility floors

Introduction of remote-operated robots to decrease contact with people

Ventilation of airside transfer buses and terminal shuttle buses

Suspending the use of all hand dryers

Place a sheet with antibacterial effect on vending machines

Securing social distance with stickers on chairs

Selling of masks in vending machines